BlackBerry Task Bar

What the heck is the stuff at the top of my BlackBerry?  :-)

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#iPhone rules for teens

These same rules can apply to any device really!  Way to go Janell and Greg.  Love it.

Greg Hoffman is a kid who just got an iPhone from his parents. His mom, Janell Hoffman, wrote these [slightly edited] rules for its use:

1. It is my phone. I bought it. I pay for it. I am loaning it to you. Aren't I the greatest?
2. I will always know the password.
3. If it rings, answer it. It is a phone. Say hello, use your manners. Do not ever ignore a phone call if the screen reads "Mom" or "Dad". Not ever.
4. Hand the phone to one of your parents promptly at 7:30pm every school night & every weekend night at 9:00pm. It will be shut off for the night and turned on again at 7:30am. If you would not make a call to someone's land line, wherein their parents may answer first, then do not call or text. Listen to those instincts and respect other families like we would like to be respected.
5. It does not go to school with you. Have a conversation with the people you text in person. It's a life skill. 
6. If it falls into the toilet, smashes on the ground, or vanishes into thin air, you are responsible for the replacement costs or repairs. 
7. Do not use this technology to lie, fool, or deceive another human being. Do not involve yourself in conversations that are hurtful to others. Be a good friend first or stay the hell out of the crossfire.
8-9. Do not text, email, or say anything through this device you would not say in person.
10. No porn. 
11. Turn it off, silence it, put it away in public. Especially in a restaurant, at the movies, or while speaking with another human being. You are not a rude person; do not allow the iPhone to change that.
12. Do not send or receive pictures of your private parts or anyone else's private parts. Don't laugh. Someday you will be tempted to do this despite your high intelligence. It is risky and could ruin your teenage/college/adult life. It is always a bad idea. Cyberspace is vast and more powerful than you. And it is hard to make anything of this magnitude disappear -- including a bad reputation.
13. Don't take a zillion pictures and videos. There is no need to document everything. Live your experiences. They will be stored in your memory for eternity.
14. Leave your phone home sometimes and feel safe and secure in that decision. It is not alive or an extension of you. Learn to live without it. Be bigger and more powerful than FOMO -- fear of missing out.
15. Download music that is new or classic or different than the millions of your peers that listen to the same exact stuff. Your generation has access to music like never before in history. Take advantage of that gift. Expand your horizons.
16. Play a game with words or puzzles or brain teasers every now and then.
17. Keep your eyes up. See the world happening around you. Stare out a window. Listen to the birds. Take a walk. Talk to a stranger. Wonder without googling.
18. You will mess up. I will take away your phone. We will sit down and talk about it. We will start over again. You & I, we are always learning. I am on your team. We are in this together.

Note to iPhone Users - IMPORTANT

From our Apple Trainer!

You may want to send out a note to iPhone clients. Those who are on iOS 6 may be encountering a bug with the Do Not Disturb feature as of yesterday. 

Do Not Disturb (DND) is a feature that allows users to schedule a period of time during which the phone will not receive texts, calls, or make any type of notification sound. DND is supposed to turn itself on and off automatically according to a schedule set by the user. As of 2013 a bug became apparent where DND is not turning itself off. Users should check their home screen to see if a little crescent moon appears at the top-centre. If it does, and you want to receive calls etc., go to Settings/Do Not Disturb and turn it off. Note that to change the actual schedule you will need to go to Settings/Notifications/Do Not Disturb. For more information:

Thanks Andrea!

Smartphone Buying Guide for 2013 from @MakeUseOf

Top SmartPhones of 2013 from   They do offer some great suggestions in this well thought out document.  I disagree about BlackBerry but many people listen to the media.   Their current BlackBerry devices are valid but BlackBerry10 may be a game changer. Time will tell.  It you are interested in alot of info on technology, sign up for their newsletter. 


Check this out and would love your thoughts about what the author says. 

Very awesome FREE music app @songza

Seriously, I just heard about this and love, love, love it!

I am not sure how it is free but man, try it out.   You pick the genre or type of mood you are in and you get a playlist.  

This is awesome!!!  Thanks Songza!

Crazy Roaming Bill?

Have you or a staff member ever come back from a business or personal trip with an enormous roaming bill?  Who really would want to pay or could afford to pay a $200,000 roaming bill?  We train smartphone users on understanding what  they are doing that ‘could’ potentially give you and them a heart attack when they view their phone bill after a trip!    Even a $500.00 overage leaves a bad taste in your mouth after a business or personal trip.  We have had too many clients come to us after the fact with enormous overages; $400, $2500 , $17,000 or more.   Each of these could have been mitigated had they understood their plans, how their smartphones work and some confusing industry terminology.   We have several online training session and one specifically on how to Avoid Roaming Costs.  Could $39.00 save you $200.000?

BB enterprise forum 2012 @blackberry4Biz

So I know that a lot of our clients and workshop attendees hear me back RIM 100% for 12 years or so.   What you didn't know is that because my company is independent that every new OS I purchase for our team, think about that for a bit.  :-)  I use to have some connections within RIM (most are gone) that would provide me with devices as I need to know how each one works and how each new update impacts the devices.  Thought they have simulation software it just isn’t the same as testing BIS and BES differences.   I wish I had kept track of how much research I do and have done around roaming, cost savings,  devices, updates, how it impacts BES users and consumers.   If I had a dollar for every..........ha ha...   Over the last few years I have emailed and called numerous folks at RIM to let them know how I am essentially helping THEIR customers stay loyal and would be great to have RIM back me somehow.    If someone was out there saying how great your company was wouldn’t you want to know? No go.....nothing, nada, so once again, in a roundabout way from a client I got an invite to the BlackBerry Enterprise Forum.   Lots of clients my company had trained were there and I chatted with a few after. More about that at the bottom.    I took notes, on my blackberry, here they are:


Sent: October-17-12 11:25 AM
To: Darci LaRocque
Subject: BB enterprise forum 2012


Quick notes:


Is it bad to start 10 minutes late?  Started with a video which I think was lame. Which makes me a bit sad.    The MC should have been up there with a rah rah attitude but it was also kind of sad.


·         80 plus  mill global subscribers

·         3 plus billion bb app world downloads

·         60 plus mill BBM users

·         90 percent fortune 500 use bb solutions


·         2 million subscribers in last quarter


BB 10 is a platform for mobile computing. Like IPV4 to 6.  Stay true to heritage and help customers with BYOD.


Asking for patience and forgiveness.  They know they have tested patience. 




Best in class MDM

Unsurpassed user experience for balancing Work and Play Best enterprise app Worlds leading mobile computing platform


How to solve privacy issue with byod?  Do we want IT seeing our photos and web history?


BB10 is great for developers and please go google their comments.

This platform will support many things.


Lots of competitors and our value is to enterprise customers.


Eric on MDM 13 years working there


Didn't take the easy route.  Desire to be leader in MDM. 

BES not going away.  Always evolving product until at least 2015.

BB today


·         BES

·         Fusion

·         Office 365

·         Bb, ios and androids.

·         Playbook

·         MVX


Bb cloud services since 1999



503 or newer manages all devices. Touchdown is android 3rd party for mdm. Now fusion can use androids and ios6.  Greg Lederman gives demo. (He was the best presenter)


Great web app and demod how to lock. Unlock, delete only work data, delete all data.  Add IT policy.  Ie disable camera, passwords,  detects jail broken, add software, etc. 


Bb ent service 10 2nd quarter of 2013


Byod and corporate deploy.

25000 users rather than 2000

From MAPI to active sync

Standardizing on active sync


Bb balance


Two tabs on bb . Personal and Work. File manager in personal and one in work. Belongs to end user.  Commands to remove only work stuff


Personal side I can buy appworld apps and on work u have appworld for work.   Easy of deploying device.   Called workspaces.


Working with webex, citrix, etc and bbcommon dev tools like cascades. Download scrapbook on playbook to see what cascade is capable of.

Webworks and html5 can be used for development.  80 percent less to develop than ios.  100 million investment in development.   They have the products with the os on it. Get 10000 if your app generates 1000 dollars.


Integrate with  Revenue generation - more paid for apps than android.


Another Demo of bb playbook.  Accessing you desktop with citrix.  Save to network share and can run any app.   Citrix on bb10 too.

Works today on playbook




Event ticketing

Payments (visa and mc)

Partner with hid.  Id reader.




QNX. Stable OS. This will be on 10 too. Also cars. 60 percent has QNX.  Radio, temp, etc.  Healthcare, industrial equipment.   Check inventory on vending machine.   End to end solution. 


Upgrade path


·         Bes to install fusion to manage other devices come May 2013 install BES10 over other OS and under 1 hour upgrade. 


·         Connect with active sync if you don't want BES. 


·         Upgrade existing licenses to 10 at no charge.   Until dec 31 2013.


Tech support


7 by 24 by 365.

Install fusion today?  60 days of free support Health check program for free


BB10 demo


5000 out in field.


·         Bb hub is like unified messages. Where everything is. Integrated with social media.

·         Html 5 browser score 484 out of 500 on mobile. 

·         Has reader mode without having to pinch.

·         Has active frames.  

·         Updates to bbm groups

·         Keyboard virtual but same as regular keyboard.  Predictive text within context. Looks good

·         Calendar is hybrid.

·         Apps for work that work allows and personal app world.

·         Timeshift photo. Very cool. closed eyes, no problem time shift to open users eyes.




Will bb10 that is integrated with Office 365 work with fusion?  Not currently

Will BBM be personal or workspace?   Not sure

Will there be a Physical keyboard?  Yes

Will there be ‘something’ that users can use for video, Skype, etc? Not sure

How will the personal side of the BB10 be backed up? Not sure

How will they manage BlackBerry ID with 2 spaces, personal and business?  One ID     


Here are some comments from one IT Manager:


“I was a little disappointed with the presentation, I was at one almost a year ago and it hasn’t changed much in my opinion. It was good to see a BB 10 in action although even with that did you see anything you haven’t already seen on the web? They really need to do something to generate some excitement…I talked with some of the RIM sales team that I know and they just don’t seem that engaged to me. I’ve been off the BB for about 6 months”


I sadly agree.  It pains me to make any negative comments about RIM but it was a little disappointing.   The OS looks good or rather the new platform as they say and I hope they can amp up the marketing and have the public believe!  If this was a prelude to what is coming around marketing….hmmmm…not much to say.




Darci LaRocque  |  Founder/Trainer  | Swirl Solutions|   1.888.587.9062 ext 0  |  

Darci’s Schedule  |  Smartphone, Tablet and Microsoft Training and Consulting


Skype          | swirlsolutions


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Darci LaRocque  |  Founder/Trainer  | Swirl Solutions™ |   1.888.587.9062 ext 0

|Smartphone, Tablet and Microsoft Training and Consulting


Skype          | swirlsolutions

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